Frequently Asked Questions

Immediately after checkout you will be redirected to a success page. You can also sign in to your Account Vault at any time from /account to access all your purchased files. Downloads are available forever — there's no expiry.

Unlimited times. Your purchased files are stored in your Client Vault permanently. You can re-download them whenever you need, on any device.

It depends on the product. Templates are delivered as ZIP archives containing the full project source code. Ebooks come as PDF files. Design assets are delivered as Figma, PNG, SVG, or ZIP packs. The exact format is listed on each product page.

Sign in to your account at diginite.store/account. Your downloads are listed under 'My Purchases'. If you don't see them, make sure you're signed in with the same email used during checkout. Still stuck? Email contact@diginite.store and we'll resolve it immediately.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) via Stripe — the industry-leading payment processor. Apple Pay and Google Pay are also supported on compatible devices.

Absolutely. All payments are processed directly by Stripe over SSL encryption. We never store your card details on our servers. Stripe is PCI DSS Level 1 certified, the highest security standard available.

Yes! We run seasonal promotions. You can apply a coupon code at checkout. Follow us on social media and subscribe to our newsletter to get notified of deals first.

Yes, all prices are listed and charged in USD (US Dollars). Your bank may apply currency conversion fees if you're paying with a non-USD card.

Yes. Our standard commercial license covers personal projects, freelance client work, and commercial SaaS applications. The only restriction is that you cannot resell or redistribute the raw template files as your own product.

Yes. Our design assets come with an unlimited commercial license — use them across as many projects as you need, for as many clients as you like. No per-project fees.

Yes. All purchases include lifetime access to the product, including any future updates, improvements, or bug fixes we release. You'll be notified via email when major updates are available.

Our standard license is for a single user. If you need a multi-seat license for your team, please contact contact@diginite.store and we'll arrange a team pricing deal.

Due to the instantly downloadable nature of digital products, we generally do not offer refunds after a file has been accessed. However, if a file is corrupt, fails to download, or is significantly misrepresented, contact us within 7 days of purchase and we'll make it right — including a full refund if warranted.

We stand behind every product. If something doesn't work as described, email contact@diginite.store with your order details and we'll either fix the issue, provide an alternative, or issue a refund.

Email contact@diginite.store with your order ID and a description of your question. We typically respond within 24 hours on weekdays. For template products, we also accept questions about setup, configuration, and customization.

No, you can checkout as a guest using just your email. However, creating an account (or signing in) gives you access to your permanent Client Vault where all past purchases are saved and downloadable at any time.

Go to diginite.store/forgot-password, enter your email address, and we'll send you a secure reset link. The link is valid for 1 hour. If you don't receive the email, check your spam folder or contact us.

Currently, email changes require contacting our support team at contact@diginite.store. We'll verify your identity and update your account within 24 hours.